Vendor Terms

# Terms and Conditions **Effective Date:** 01 January 2025 Welcome to VartiFlow. These Terms and Conditions ("Terms") govern your access to and use of the VartiFlow website, platform, and services. By accessing or using our services, you agree to be bound by these Terms. ## 1. Acceptance of Terms By accessing or using VartiFlow, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the platform immediately. ## 2. Eligibility You must be at least 18 years of age to use VartiFlow. By using our services, you represent and warrant that you meet this requirement. ## 3. Services VartiFlow provides business communication and marketing solutions, including but not limited to: * WhatsApp marketing tools * Bulk messaging services * Chat automation * Customer engagement solutions * Personalized marketing campaigns * Task management and performance tracking We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. ## 4. User Responsibilities You agree to: * Provide accurate and complete information when registering an account. * Comply with all applicable laws, regulations, and platform policies. * Use the services only for lawful business purposes. * Obtain all necessary permissions and consents before sending communications to recipients. You must not: * Send spam or unsolicited messages. * Engage in fraudulent, deceptive, abusive, or illegal activities. * Violate the rights of any third party. * Attempt to disrupt, damage, or gain unauthorized access to our systems. ## 5. Account Security You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. VartiFlow shall not be liable for losses resulting from unauthorized use of your account. ## 6. Payments and Refunds * Users agree to pay all applicable fees associated with subscribed services. * Fees are payable in advance unless otherwise specified. * Payments are non-refundable except where required by applicable law or expressly stated in a separate written agreement. * Failure to make timely payments may result in suspension or termination of services. ## 7. Intellectual Property All content, software, trademarks, logos, graphics, and materials available through VartiFlow are owned by or licensed to VartiFlow and are protected under applicable intellectual property laws. No content may be copied, modified, distributed, or reproduced without prior written permission. ## 8. Privacy Your use of the platform is subject to our Privacy Policy, which explains how we collect, use, store, and protect your information. ## 9. Disclaimer of Warranties Services are provided on an "as-is" and "as-available" basis. VartiFlow makes no guarantees regarding uninterrupted availability, accuracy, reliability, or suitability of the services for any specific purpose. ## 10. Limitation of Liability To the fullest extent permitted by law, VartiFlow shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the platform or services. ## 11. Suspension and Termination We reserve the right to suspend or terminate any account, without prior notice, if we believe a user has violated these Terms, applicable laws, or platform policies. ## 12. Third-Party Services Our platform may integrate with third-party services, including WhatsApp and other communication platforms. Your use of such services is subject to their respective terms and policies. VartiFlow is not responsible for third-party actions, outages, or policy changes. ## 13. Governing Law These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction in Rajasthan, India. ## 14. Changes to These Terms We may update these Terms from time to time. Updated versions will be posted on our website, and continued use of the services constitutes acceptance of the revised Terms. ## 15. Contact Information For any questions regarding these Terms, please contact: **VartiFlow** Email: [info@vartiflow.com](mailto:info@vartiflow.com) Website: https://vartiflow.com